Frequently Asked Questions

Everything you need to know about custom neon signs, LED boards, medals, trophies and awards.

What materials do you use for LED sign boards?

We use high-quality acrylic, aluminum composite, and weather-resistant materials suitable for both indoor and outdoor installations.

Yes. Outdoor LED boards are built with waterproof housings, sealed components, and UV-resistant finishes to withstand rain and sunlight.

Most custom neon signs are ready within 7-10 business days. Large or complex designs may take 2-3 weeks. Rush production is available for urgent events.

We offer a wide range of LED neon colors including warm white, cool white, blue, purple, pink, red, green, yellow and orange. Multi-color designs are also possible.

You can contact us through the website form, WhatsApp, or email. Share your design idea, size, and quantity, and we’ll send a quote.

We accept bank transfer, credit/debit cards, and major digital payment methods. Custom orders may require a deposit before production.

Orders can be changed within 24 hours. Once production begins, cancellations may only be partial depending on work completed.

Still Have a Question?

Our team is ready to help. Reach out and we’ll get back to you quickly with the answers you need.